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Effective Date: 1 June 2024
Reviewed: 2 June 2025

 

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At Braddon Skin Cancer Clinic, doctors and staff are committed to protecting the privacy of your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

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1. Purpose

 

This policy outlines how we collect, use, disclose, and store your personal and health information, and how you can access or correct your information or make a complaint.

 

 

2. What Information We Collect

 

We may collect the following types of personal information:

• Name, date of birth, address, contact details

• Medicare number, health fund details

• Medical history, treatment plans, medications

• Family medical history

• Billing and payment details

• Other information as required for your care

 

 

3. How We Collect Information

 

We collect your information:

• Directly from you (e.g., forms, consultations)

• From your referring doctor or other healthcare providers

• From Medicare, health funds, or government agencies (as necessary)

• Through our website (e.g., contact forms or online bookings)

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4. Why We Collect and Use Your Information

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We collect your information to:

• Provide quality medical care

• Communicate with you about your care

• Send referrals, prescriptions, and test results

• Comply with legal and regulatory requirements

• Process payments and Medicare claims

• Conduct audits, quality assurance, and staff training

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5. Disclosure of Your Information

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We may share your personal information with:

• Other healthcare professionals involved in your care

• Pathology or radiology services

• Health insurance providers

• Medicare and other government agencies

• IT or cloud service providers who support our systems (under confidentiality agreements)

• As required by law (e.g., court orders, public health legislation)

We will not share your information with third parties without your consent unless legally required.

 

 

6. Data Storage and Security

 

Your information is stored securely in electronic and/or paper format. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, or disclosure, including:

• Password-protected electronic systems

• Secure file storage

• Staff confidentiality agreements

• Regular data backups and software updates

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7. Access and Correction

 

You have the right to:

• Access your personal information (within 30 days of request)

• Request corrections if information is inaccurate or incomplete

Please contact us in writing. We may charge a reasonable fee for administrative costs.

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8. Making a Privacy Complaint

 

If you believe your privacy has been breached:

• Contact our Practice on 02 51014016 or reception@braddonskincancerclinic.com.au

• We will respond as soon as practicable at the latest within 30 days

• If unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au

  • Phone: 1300 363 992

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9. Updates to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available at reception and on our website: www.braddonskincancerclinic.com.au

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Contact Us

Braddon Skin Cancer Clinic
102/42 Mort St Braddon ACT 2612
Phone: 02 5101 4016
Email: reception@braddonskincancerclinic.com.au